Values Driven Leaders Enable Better Performance
- 7:01 am
Sustainable business change comes when business leaders align their values and behaviours to build high performing businesses. Business owners are often wrestling with the all too familiar pressures to grow the business and its reputation whilst maintaining cash flow in […]Read more
Time to Value Your Customers.
- 2:20 pm
A customer service culture drives improved business performance. Treasured gift A few years ago I had the privilege to be best man to a close friend of mine. As a thank you he and his new wife gave me a […]Read more
Are you carrying monkeys on your back?
- 3:03 pm
I was engaged in a coaching session and suddenly became aware of how sad this person looked as he talked about his life at work. His frame was hunched over, his eyes had lost their sparkle, and his speech was slower than […]Read more
How can we show we hit the monthly targets!
- 1:20 pm
I was commuting on a train recently and found myself listening to the conversations going on around me in the carriage. My fellow commuters were all business people, all absorbed in their latest panic. Papers spread across their laps, or […]Read more